How to Get Your Patients' Lab Test Results

Patient test results are provided to our clients in a number of ways. Clients with GML llnk or ProvenLink, our web-based application that allows clients to order tests and review results anytime, anywhere, can obtain on-line results as soon as they are released by testing personnel. Clients with remote site printers will obtain hard copy reports on a scheduled or call-up basis. Upon request, results will also be faxed, communicated by telephone, or transmitted to a remote printer upon completion. STAT tests and those with results exceeding our laboratory defined critical values will be communicated as directed by the requesting site.

The Client Services Department is available for help in obtaining completed results, or for more comprehensive information such as interpretive or consultative guidelines.

NOTE: Some highly sensitive test results, such as Human Immunodeficiency Virus, are not, by policy, provided by phone or via printer. Please contact the Client Services Department for details about reporting of these test results.

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