When your claim is processed, you will receive an Explanation of Benefits
(EOB) from your insurance detailing charges and expected payments. The
EOB outlines what your insurance will cover. This is not a bill. (top)
If you have a primary insurance as well as a secondary, GML will automatically
bill any balance after the primary insurance has paid to your secondary
insurance. You will not receive a bill until both carriers have submitted
proper payments. (top)
If you feel there is an error with the bill that you have received,
please call GML. The Client Services Representative will be happy to put
you in touch
with the billing department. Call 1-800-695-6491. (top)
Certain laboratory services have both a technical and professional component.
The technical component accounts for the processing and testing materials
used, while the professional component is the pathologist's interpretation
of the
results. (top)
If you receive a call from one of the GML Insurance Specialists, it is
because we are missing valuable information to process your claim accurately. (top)
If you receive a bill and do not understand
it, it may be due to copays, deductibles or balances not covered by your insurance.
Patients
will
be responsible for copays, deductibles or balances not covered by their
insurance. (top)
Your physician requested that your lab work be sent to GML for processing. That's why you received a bill from us. (top)
When a patient is eligible for Medicare, they
have the option to have a Medicare Advantage Plan. When this option is
selected, the Advantage Plan
is
now the patient's primary insurance coverage and replaces the patient's
traditional Medicare A & B. The patient should no longer have a Traditional Medicare
A & B Card. (top)
When a patient is eligible for Medicare, her or she has the option to have
supplemental insurance for gap coverage. When a patient has Medicare as well
as any supplemental
products, Medicare is primary, and the supplement is always the secondary coverage. (top)
