Geisinger Courier Service
Led
by Terri Leberfinger (left), Team Leader, the courier team consists
of 53 drivers who are based
in
Danville or Wilkes-Barre. Utilizing front wheel drive and all wheel
drive vehicles, our couriers exercise safety and care, transporting your
specimens in a timely, safe and efficient manner.
Communication between the courier staff and the Customer Support Dispatcher is carried out with state-of-the art dispatching software.
When you require a pickup, this enables the dispatcher to send detailed directions and information from his PC to the courier who is on the road.
Our
couriers participate in annual training for specimen handling, biohazard safety,
defensive driving, and customer
service. The staff logs over 1,600,000 miles annually on 35 routes. These
routes include scheduled stops and as-needed pick-ups totaling more than
400 lab specimen retrieval stops each day. Our couriers are courteous,
helpful and always ready with a smile.
Courier Coverage Area
